消息

2025-05-13 19:39:53 +08:00
parent 37da6765b8
commit c006a8e63d
1232 changed files with 96963 additions and 883 deletions
--- a/TUIKit/tui-customer-service-plugin/constant.ts
+++ b/TUIKit/tui-customer-service-plugin/constant.ts
@@ -0,0 +1,114 @@
+// https://cloud.tencent.com/document/product/269/96058
+export const CUSTOM_MESSAGE_SRC = {
+  OFFICIAL_ACCOUNT: '1',
+  MINI_APP: '2',
+  MINI_APP_SERVICE_ACCOUNT: '3',
+  BACKEND_INTERNAL: '4',
+  WEB: '5',
+  SESSION_MESSAGE_SLICE: '6',
+  MINI_APP_AUTO: '7',
+  INTERNAL: '8',
+  MENU: '9',
+  MENU_SELECTED: '10',
+  CLIENT_STATE: '11',
+  TYPING_STATE: '12',
+  ROBOT: '13',
+  BRANCH: '15',
+  BRANCH_NUMBER: 15,
+  MEMBER: '17',
+  NO_SEAT_ONLINE: '18',
+  END: '19',
+  TIMEOUT: '20',
+  FROM_INPUT: '21',
+  PRODUCT_CARD: '22',
+  SATISFACTION_CON: '23',
+  USER_SATISFACTION: '24',
+  ROBOT_MSG: '29',
+  RICH_TEXT: '30',
+  STREAM_TEXT: '31',
+};
+
+// im message extra type
+export const IM_MESSAGE_EXTRA_TYPE = {
+  INFO: 'INFO',
+  ROBERT_REPLAY_PLACEHOLDER: 'ROBOT_REPLAY_PLACEHOLDER',
+};
+
+// rating template type
+export const RATING_TEMPLATE_TYPE = {
+  STAR: 1,
+  NUMBER: 2,
+};
+
+// rating state
+export const RATING_STATE = {
+  NONE: 1,
+  IN_PROGRESS: 2,
+  DONE: 3,
+};
+
+// rating send rule
+export const RATING_SEND_RULE = {
+  ALLOW_AUTO_SEND: 1,
+  ALLOW_SERVICE_SEND: 2,
+  ALLOW_CLIENT_SEND: 4,
+};
+
+// send rating error code
+export const SEND_RATING_ERROR_CODE = {
+  SESSION_EXPIRED_OR_NOT_START: 10150,
+  ACCESS_DATA_ERROR: 10151,
+  DUPLICATE_SUBMIT: 10152,
+  INTERNAL_ERROR: 10153,
+  NO_STAFF: 10154,
+};
+// clent state
+export const CLIENT_STATE = {
+  ONLINE: '1',
+  OFFLINE: '2',
+};
+
+// IM message type
+export const IM_TYPE = {
+  WEB: 'web',
+  H5: 'h5',
+};
+
+// IM message status
+export const IM_STATUS = {
+  SUCCESS: 'success',
+  FAIL: 'fail',
+  UN_SEND: 'unSend',
+  READ: 'read',
+};
+
+// robot command
+export const ROBOT_COMMAND = {
+  UPDATE_BUBBLE: 'updateBubble',
+  UPDATE_SEARCH_TIPS: 'updateSearchTips',
+  SHOW_DIALOG: 'showDialog',
+  FEEDBACK: 'feedback',
+  SELECT_RECOMMEND: 'selectRecommend',
+  SELECT_SEARCH_TIP: 'selectSearchTips',
+  UPDATE_BOT_STATUS: 'updateBotStatus',
+};
+
+// robot message type
+export const ROBOT_MESSAGE_TYPE = {
+  SIMPLE_TEXT: 'simpleText',
+  RICH_TEXT: 'richText',
+  MULTI_LINE_TEXT: 'multiLineText',
+  CANDIDATE_ANSWER: 'candidateAnswer',
+  QUESTION_LIST: 'questionList',
+};
+
+// robot status
+export const ROBOT_STATUS = {
+  IN: 'inBot',
+  LEAVE: 'leaveBot',
+};
+
+// message type
+export const TYPES = {
+  MSG_CUSTOM: 'TIMCustomElem',
+};